WHAT IS YOUR RETURN POLICY?
Returns & Exchanges are accepted within 21 days upon receipt of your package.
Items returned or exchanged must be in their unused condition with the Lomar tag attached to the garment.
We do not accept a returned or exchanged item that’s been worn, damaged, washed or altered in any way.
Note: The following items cannot be returned or exchanged: bodysuits
All sale items are sold final sale and cannot be exchanged for store credit.
HOW DO I RETURN OR EXCHANGE MY ORDER?
Visit our returns center
Enter your order number and email address to start
Follow the instructions and select the items you want to return
Once your request is approved, you will get a confirmation email with shipping guidelines
When your return is received and processed, we’ll email you a refund notification. All refunds will be issued to you in the original form of payment. Once we have received the return and have been able to inspect it to make sure it has the original Lomar tag attached and has not been worn, damaged, washed or altered in any way.
All refunds will be processed and show up in your account within 10 business days.
When we receive your exchanged item, our customer service representatives will create a new order for the new item you would like to receive in exchange.
WHAT DO YOU CHARGE FOR SHIPPING?
4-5 business days
2 business days
DO YOU SHIP INTERNATIONALLY?
Yes, we ship world wide.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit card providers.
CAN I USE MORE THAN ONE PROMO CODE ON AN ORDER?
Unfortunately, our system is set up so that we can only apply one Promo Code per order. If you have any coupons with future expiration dates, make sure to save them for use on your next order!