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+ - WHAT IS YOUR RETURN POLICY?

EXCHANGES

  • At this time we only offer exchanges or merchandise credit. We will accept exchanges on any garment that is unworn and still fitted with all labels.
    • The following items cannot be exchanged: bodysuits
  • Exchanges are accepted within 21 days upon receipt of your package.

SALE ITEMS

  • All sale items are sold final sale and cannot be exchanged for store credit.
+ - HOW DO I RETURN OR EXCHANGE MY ORDER?
  • Please email us at info@dresslomar.com (Preferred Method) and we will send you a shipping exchange label.
    Our customer service representatives will create a new order for the new item you would like to receive in exchange.
  • No waiting! Your new items will be processed and shipped out promptly after contacting customer care. When your return is received and processed, we’ll email you a refund notification.
+ - WHAT DO YOU CHARGE FOR SHIPPING?
    • Free Standard Shipping over $100 purchase
      • 7 business days
    • Standard Shipping $5.00
      • 7 business days
    • Express Shipping $19.99
      • 2-3 Business Days
+ - DO YOU SHIP INTERNATIONALLY?
  • Yes, we ship world wide.
+ - WHAT PAYMENT METHODS DO YOU ACCEPT?
  • We accept all major credit card providers.
  • Paypal
+ - CAN I USE MORE THAN ONE PROMO CODE ON AN ORDER?
  • Unfortunately, our system is set up so that we can only apply one Promo Code per order. If you have any coupons with future expiration dates, make sure to save them for use on your next order!
+ - HOW DO I TRACK MY ORDER?
  • You will be sent an order confirmation email once your order has been received. A second shipping confirmation email will be sent once your order has been mailed, and it will include the tracking number for your package.
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